Using ScanMyCar

Acceptance of these terms

By downloading or using the ScanMyCar app ("the app"), or by ordering the ScanMyCar OBD-II Scanner, you agree to these Terms of Use. If you don't agree, please don't use the app. These terms are between you and ScanMyCar ("we", "us").

What ScanMyCar is

ScanMyCar reads data your vehicle exposes through its standard OBD-II port using a compatible Bluetooth adapter, displays live sensor readings, reads and can clear diagnostic trouble codes, and offers an optional AI assistant that explains readings and codes in plain language. It is a diagnostic and educational tool for your own vehicle.

Informational assistant - not professional advice

The readings, code explanations, urgency ratings, and AI responses in the app are for general information and educational purposes. They are not professional mechanical, safety, legal, or emissions advice, and they do not create a mechanic-customer relationship.

Vehicles differ, sensors and adapters can be inaccurate or fail, and a single code rarely tells the whole story. Always use your own judgment, and rely on a qualified professional for diagnosis and repair decisions - especially anything affecting your safety or the safe operation of the vehicle.

Reading and clearing trouble codes

The app can clear diagnostic trouble codes and reset the check-engine light. Please do this with care and understanding:

• Clearing a code does not fix the underlying problem. If the cause remains, the code - and the light - will usually return.
• Clearing codes also resets emissions readiness monitors and erases freeze-frame data, which can affect an inspection or a professional's ability to diagnose the fault. Your vehicle may need to be driven through several cycles before it is inspection-ready again.
• Turning off a warning light without addressing the fault can hide a genuine problem. You are responsible for deciding whether it is appropriate and safe to clear a code.

AI features

The AI features are part of the ScanMyCar Pro subscription (see Free tier and Pro). The assistant, Obie, runs on our own servers with OpenAI models and open models hosted by Fireworks AI, and works as described in our Privacy Policy. AI responses can be incomplete, out of date, or wrong, and may not reflect your specific vehicle. Treat them as a knowledgeable starting point, verify anything important, and never act on an AI response in a way that could compromise safety without confirming it. AI features require a network connection and may be unavailable, rate-limited, or changed at any time.

Safe use while driving

Do not interact with the app in a way that distracts you from driving. Mount your device safely, set up gauges and alerts before you set off, and keep your attention on the road. Voice alerts are a convenience, not a safety system - they may be delayed, silenced by your device, or fail to trigger, and you must not rely on them to keep you or your vehicle safe. You are solely responsible for operating your vehicle safely and for obeying all traffic and distracted-driving laws.

The ScanMyCar OBD-II Scanner and other adapters

ScanMyCar works with the ScanMyCar OBD-II Scanner, which we sell (see Scanner preorders), and with third-party Bluetooth OBD-II adapters that we do not make or sell. We are not responsible for the availability, accuracy, quality, or safety of third-party adapters. Compatibility and the set of available readings vary by adapter and by vehicle make, model and year. Follow the quick-start guide or your adapter maker's instructions, and your vehicle manufacturer's guidance.

No warranty for the app

The app is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the app will be uninterrupted, error-free, accurate for your vehicle, or that it will detect or correctly interpret any given condition. The ScanMyCar OBD-II Scanner has its own limited warranty, described under Scanner preorders.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, vehicle damage, repair costs, failed inspections, or personal injury, arising out of or relating to your use of - or inability to use - the app, whether based on warranty, contract, tort, or any other legal theory. You use the app and act on its information at your own risk. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Free tier and the ScanMyCar Pro subscription

Trouble codes and live sensors are free: live gauges, sensors, drive logging, and reading and clearing trouble codes do not require a subscription. ScanMyCar Pro is an optional auto-renewing subscription (offered monthly and yearly) that adds the AI features - the assistant chat, health check, ride analysis, and tailored sensor ranges - plus extras such as HUD mode, performance timers, Mode 06 deep tests, dashboard customization, and CSV export.

• Subscriptions are handled entirely by Apple through your App Store account; we never see or store your payment details. Your ScanMyCar account records which phones the subscription covers. Prices are shown in the app before you buy and may vary by region.
• Subscriptions renew automatically until canceled in your App Store subscription settings, at least 24 hours before the current period ends. Apple's own refund and cancellation policies apply.
• Use "Restore Purchases" in the app to bring an existing subscription onto a new or reset device. Family Sharing is supported.

We may change the app's features, availability, or pricing in the future; any such change will apply going forward and will be communicated through the app or the App Store.

Orders of the ScanMyCar OBD-II Scanner are separate from the subscription: they are paid through Stripe on our website, and the next section applies to them.

Scanner preorders

These terms apply when you order the ScanMyCar OBD-II Scanner (model AM2) on scanmycar.app. Orders are taken and paid through Stripe, our payment service.

• What you order. One ScanMyCar OBD-II Scanner and a quick-start guide for each unit, as described on the scanner page. The ScanMyCar app is a separate, free download, and Pro is a separate subscription in the app.
• Price and payment. The preorder price is $34.99 in US dollars. After launch the regular price is $49. Sales tax is added at checkout where it applies. We charge the full price when you order.
• Ship date. We expect to ship preorders in October 2026. The date is our best estimate, not a promise.
• Delays. If we cannot ship in October 2026, we email you by October 31, 2026 with the new date. You can keep your order or cancel it for a full refund. If we cannot ship at all, we refund you in full.
• Cancel before it ships. You can cancel any time before your scanner ships. Email support@scanmycar.app from the address you ordered with. We start the full refund within 2 business days, and your bank shows it within 5 to 10 business days.
• Shipping. We ship to addresses in the United States only, free of charge. We email you the tracking number when it ships.
• Returns. If the scanner does not work with your car, or you do not want it, tell us within 30 days of delivery. We send you a prepaid return label, and we refund the full price when it arrives.
• Limited warranty. For 1 year from delivery, we warrant that the scanner is free from defects in materials and workmanship under normal use. If it fails in that time, email us and we replace it or refund the price. The warranty does not cover damage from accidents, misuse, water, or changes to the device. Implied warranties last only as long as this warranty. Some states do not allow limits on how long an implied warranty lasts, so this limit may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
• Use in your car. Plug the scanner in and take it out with the engine off. Keep it clear of your knees and the pedals. The scanner takes a little power from the battery while it is plugged in: if the car will sit for more than a few days, unplug it.

Changes to these terms

We may update these terms from time to time. When we do, we'll revise the "Last updated" date above and, for material changes, note them in the app's release notes. Continuing to use the app after an update means you accept the revised terms. These terms are governed by the laws of the State of Mississippi, United States, without regard to its conflict-of-laws rules, except where your local consumer-protection laws provide otherwise.

Contact

Questions about these terms? Email support@scanmycar.app.

Read the Privacy Policy →